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Support :: General Questions

Custom CGI Scripts on the virtual server?
You can install any cgi scripts you can get your hands on and/or create. You are given your own cgi-bin, that only you have access to. We provide access to the standard UNIX shell languages (awk, sed, etc), Perl 4 and Perl 5 libraries, as well as the gnu C/C++ compiler.

What Perl versions do you support?

We currently support Perl 5_005.3 on our virtual servers. After you have installed Perl 5 make sure that the first line of your perl CGI has the following: #!/usr//bin/perl This will run the perl 5 program.

Where is Sendmail?
Sendmail program is located at /usr/sbin/sendmail and /usr/lib/sendmail.

Where do I upload my html files to?

You will need to ftp your html files to the /home/[Your user name]/public_html directory. For example if your username is gregor, than your web directory would be: /home/gregor/public_html. Make sure you ftp them in ASCII mode and not binary mode. ASCII mode is for text files such as html documents, binary mode is for image.

How about long file names in unix?
Some of the file names that came set up with my server are too long for me to download to use on my windows system. If I want to edit or use these files on my system, how would I do it? With the old Windows standard name, you will need to rename these files when you download them to your pc. When you ftp them back to your Virtual Server you can rename them to their original names.

Can I install redirection URL's?
Yes. You can have a page automatically forward browsers to another page. For example, you want everyone that hits page "http://www.xyz.com" to be forwarded automatically to "http://www.abc.com". You can do this by using "Client Pull". On your old page you put in a tag to "pull" the client through to the new page. This is the page you should put on "http://www.xyz.com" to forward people automatically to "http://www.abc.com": http://www.abc.com:
<META HTTP-EQUIV="Refresh" CONTENT="0; URL=http://www.abc.com"> <title>We moved!<title> <head> <body> Sorry! We have moved to <a href = "http://www.abc.com">http://www.abc.com<a> </body> </html>

How do I password-protect a directory?

Your control panel comes with a "webprotect" feature that will write the .htacess files for you automatically, this is the easiest way to perform that function. What you are trying to do is called "user authentication". The best place to learn about user authentication is from the source (NCSA). They have a very easy to understand tutorial at the following URL: http://hoohoo.ncsa.uiuc.edu/docs/tutorials/user.html

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If you cannot find the answer here to the questions that you have please feel free to contact the tech support staff by email support@sethost.net.